Key Holding & Alarm Response
We know that Securing premises and staff out of hours or when the property is vacant can be a big concern for business owners.
We can provide a local professional Key Holding & Response services that protects your staff and business from unnecessary risk, costs and inconvenience.
Bespoke Response Plan
We follow a bespoke escalation plan which is agreed with our customers, specific to the site being attended.
We have our own response plan templates to make set-up simple and easy.
Customers can change our instructions at any time!
How does it work?
Alarm Call Received!
Your alarm monitoring company (or alarm) will tell us about an activation. This is normally via a telephone call, or via our alarm receiving app.
You can choose alternative methods of alerting us if you wish.
Our control team contact our SIA Licensed response operatives and provide them with all of the pre-obtained site details and codes. The operative collects the site keys from our secure facility and attends the site as per the bespoke escalation procedures.
Outcome & Follow up
The attendance is then dealt with inline with bespoke procedures. We only call our clients if pre-arranged, or in the event of an emergency or something which requires client decisions. This means we don't disturb you for false alarms.
All attendances are logged via an online report which is sent to any email inboxes nominated by you.
Being local means we can respond quickly.
Our local knowledge also means that we know all of the short cuts!
We have extensive public and employer's liability insurance including cover for loss of keys.
Your keys and information are managed securely. Our annual audit by the SSAIB includes checking against BS7984 - the British Standard for key holding and resonse services.
We hold SIA Approved contractor status.
Keeping our people safe is our first priority. If we can't do something safely, we don't do it. Our check call and monitoring systems, coupled with site risk assessments privide effective control measures to keep our team members safe at work.